Privacy Policy

What this policy covers

We, Royal Borough of Windsor and Maidenhead Together, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website.


Under Article 4 of the GDPR, personal information is any information relating to an identifiable individual (the data subject).


‘Processing’ is the  collection, use and disclosure of your personal information which is regulated under UK data protection legislation including the UK General Data Protection Regulation (‘GDPR’) and the UK Data Protection Act 2018.


The software platform this website runs on and associated technology operations are provided by Granicus LLC. Click this link for the Privacy Policy governing their service (external link).



Lawful basis for processing your personal information

General Data Protection Regulation Article 6(1)(a) Consent.


General Data Protection Regulation Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.


Local Government Act 2000.



What personal information we collect

Profile Information

We collect your Personal information when you register to use this site and complete forms on our website. We may process your name, contact number, email address, location details, address and additional demographic information as provided by you on registration forms available on our website.


Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.


Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.


Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

 


How we use your personal information

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations
  • communicate information to you about engagement opportunities, events and other initiatives
  • to assist you with your request when you register information with us; and
  • respond to enquiries and otherwise engage with stakeholders.


Who we may share your personal information with


We may share your personal information with:


  • Royal Borough of Windsor and Maidenhead (RBWM) Council
  • Third parties such as crime enforcement agencies if required to do so under an applicable statutory obligation.

 

External links

Our website may contain links to other websites including Royal Borough of Windsor and Maidenhead Council. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.



Security

While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.



Requesting access or correcting your personal information

Under data protection legislation you can request the following: personal information:


  • access to your personal information and rectification of  any inaccuracies within that personal information;
  • erasure of your personal information;
  • your personal information to be made portable, in a machine-readable format; and
  • withdraw your consent to our processing of their personal information.

If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.


In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We aim to deal with all requests for access to personal information without undue delay or within the statutory one calendar month timeframe.


How long we store your personal information

We store your personal information for as long as required to process and complete your request or twelve months from the date of last contact with you.

 

You can withdraw your consent at any time by emailing the address below.

 

Contact Us

For further information about our privacy policy or make a complaint, you can contact us by emailing: sumayyah.zeib@rbwm.gov.uk (external link).