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Walthams World Café – Outcomes

Fuel Poverty

The Green Doctor – our partnership with the Green Doctor (who acted as a stand holder at this world café), provides residents with energy advice and support which can be done through phone consultations or home visits/outreach work. The Green Doctor will be attending future world cafés and hold ‘bill surgeries’ on request within different areas.

Support / Advice - Support with energy and water debt by accessing/applying eligible discounts -Practical energy advice to reduce energy waste and lower bills -Checking for cheaper tariffs and deals -Assessing bills & explaining statements -Onward referrals for help with food, white goods and warm items -Providing free energy saving measures & explaining their use -Accessing grants for insulation measures or repairs relating to energy performance

Social Isolation

RBWM Innovation Fund – stage 2 of the RBWM Innovation Fund is currently live and is looking for community led and sustainable projects focusing on social isolation.

Digital Ambassadors (Apna Virsa project) – provide free computer classes and provide s residents, especially isolated residents, as a means of minimising loneliness. Access/use of digital devices and the internet are important for helping people stay in touch, and access to information/entertainment is an important part of health and wellbeing.

Social Prescribing Team – linking to RBWM Innovation Fund projects and attend every world café providing direct advice and support. They sit within GP surgeries and signpost residents to non-clinical services that can improve their health & wellbeing.

Libraries - attending world cafés providing communities with signposting, advice, and support.

People to Places- attending world café’s - bring people who are socially isolated to event/appointments across RBWM.

Neighbourhood Leaflet Drops - leaflet drops into community neighbourhoods/homes for socially isolated residents ensures access and support re: RBWM world cafés and inclusivity.

Community Wardens – this has been fed back to the community wardens – they are attending, promoting, and engaging residents at our RBWM world cafes.

Lack of Information

Here to Help Page – see RBWM council website, provides advice and support (including grants) to help residents and is continually updated.

Citizens Advice Bureau – attending world cafés providing advice and support through face -to -face conversations rather than by phone ensuring access.

Libraries – attending world café s providing face to face advice and support.

Road Safety

Infrastructure Team – although this is a wider infrastructure issue and it is difficult to address these concerns with community -based solutions, the feedback has been relayed to our RBWM Infrastructure team.

Community Wardens – this has been fed back and community wardens are engaging with residents through our world cafés to support them face -to -face