Administration Assistant - NRAS

Are you looking to support the work of NRAS in helping those living with RA? Do you have administration skills?

Why do we need you?

The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

Our volunteers are integral to our service delivery and help by providing a listening ear, taking part in research projects, raising awareness of RA and JIA and their impact, providing administrative back up and much more!

Administration Assistant

To undertake a wide range of administrative duties, as part of a team, which are typically carried out within the boundaries of established NRAS routines and procedures. The post will entail the maintenance of computerised systems through accurate data input (training will be given). Under the supervision of the Membership Officer and Marketing Officer.

How much time should you offer? When would you be needed? Where will you be based?

• ideally able to commit for a year initially. Hours will vary depending on the activity, but will usually be 8-10 hours per week.
• hours can be flexible eg 2 mornings or 2 afternoons per week

What activities will you be involved in?

• inputting data into our database (Salesforce)
• email correspondence with our members/volunteers/supporters/partners
• data entry and cleansing using excel reports
• using our mailchimp mailing system to manage our unsubcribes and hard bounces for our campaigns
• using telephone with script to call Members and get updated email addresses
• office tasks such as making up Membership packs

What can you gain from this opportunity?

• knowledge you will be helping NRAS to deliver its services efficiently and professionally
• opportunity to engage with respected charity and its Members and supporters.
• induction and training programme
• ongoing support and supervision
• work experience, if applicable, to broaden your knowledge and help develop transferable skills
• reimbursement of out of pocket expenses as defined in NRAS’s volunteer policy

Is there an induction and training?

• you will receive an induction when you start
• we will provide you with the training you need to complete the role

What are we looking for?

• an interest in RA
• excellent attention to detail in terms of maintaining records, collecting and compiling data
• someone comfortable working in an office environment
• comfortable performing repetititive tasks such as data cleansing
• IT literate, comfortable using Microsoft Office products.
• ideally able to commit for a year initially. This role will involve a minimum of 7 hours volunteering per week ideally over 1 or 2 days

All volunteers will need to complete an online application form and provide referees. Depending on the nature of the role volunteers may also be required to complete a DBS form.

How can I apply?

Please email me on naomie@nras.org.uk if this opportunity is of interest to you.